If the customer is acting as a consumer under the law, they are entitled to a right of withdrawal in accordance with the applicable legal provisions.
If the customer is acting as a business, no voluntary right of withdrawal is granted.
The right of withdrawal does not apply to contracts involving sealed goods that are unsuitable for return due to health protection or hygiene reasons, if the seal was removed after delivery.
Withdrawal Instructions:
As a consumer, you have the right to withdraw from this contract within fourteen days without providing a reason. The withdrawal period is fourteen days from the day you, or a third party named by you who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us:
To: EU A CLASS PIGMENTS GMBH
Address: 53797 Lohmar, Germany
Phone: +49 15228685092
Email: majamibeaityshop@gmail.com
by a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model form for this, although it is not required.
To meet the withdrawal deadline, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments received from you, including delivery costs (except for any additional costs arising if you chose a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the date we receive your notice of withdrawal. For the refund, we will use the same payment method you used in the original transaction unless otherwise agreed; in any case, you will not incur any fees for this refund.
We may withhold the refund until we have received the returned goods or until you have provided proof of having returned the goods, whichever is earlier.
You must return or hand over the goods to us without undue delay and, in any event, no later than fourteen days from the day you informed us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods if this loss of value is due to handling beyond what is necessary to ascertain the nature, characteristics, and functionality of the goods.
End of Statutory Withdrawal Instructions
Exclusion or Early Expiration of the Right of Withdrawal:
There is no right of withdrawal for goods that are not prefabricated and for the manufacture of which an individual selection or decision by the consumer is decisive or goods that are clearly tailored to the consumer’s personal needs.
The right of withdrawal expires prematurely for contracts for the delivery of sealed goods that are unsuitable for return for health protection or hygiene reasons if their seal has been removed after delivery.
The right of withdrawal also expires early for contracts for the delivery of goods that, after delivery, are inseparably mixed with other items due to their nature.
Sample Withdrawal Form
If you wish to withdraw from the contract, please fill out this form and return it to us.
To: EU A CLASS PIGMENTS GMBH
Address: 53797 Lohmar, Germany
Phone: +49 15228685092
Email: majamibeaityshop@gmail.com
I/we hereby withdraw from the contract I/we concluded for the purchase of the following goods: ___________ () / the provision of the following service ___________ ()
Ordered on ___________ () / received on ___________ ()
Name of consumer(s): ___________
Address of consumer(s): ___________
Signature of consumer(s) (only if notifying on paper): ___________
Date: ___________
(*) Delete as appropriate.